Privacy Policy
dluxe health & fitness is bound by the National Privacy Principles under the Privacy Act 1988 (Cth) as amended by the Privacy Amendment (Private Sector) Act 2000 (Cth). We are committed to complying with all applicable privacy laws, which govern how we collect, use, disclose and store your personal information. Our Privacy Policy sets out how we will handle your personal information.
Why do we collect your personal information?
We collect personal information about our clients, suppliers, contractors and other contacts to understand and meet their needs, to conduct our activities and meet our legal obligations. If you do not provide us with the information we ask for, we may not be able to perform these functions.
Who gives us your personal information?
We usually collect your personal information directly from you, but sometimes may need to collect it from someone else (for example, a medical professional). We will only do this if you have consented.
How do we use your personal information?
Generally, we use your personal information to:
- provide our products and services;
- complete health screening;
- design program prescription;
- manage our business, including for processes relating to risk management, quality assurance and accreditation activities;
- educate our team of health and fitness professionals;
- manage our relationship with you;
- comply with laws;
- develop products and services; and
- assess your suitability for, and provide you with information about, other products or services that we think may be of interest to you. (This may include our own products and services or the products or services of others). If you do not want to receive information about these products or services you can withdraw your consent by contacting us.
Who do we share your personal information with?
We may disclose your personal information to third parties necessary to conduct our activities, such as:
- our contractors;
- our professional advisers;
- persons authorised by you, including your health provider or next of kin;
- your employer, if you have a corporate product; and
- other parties to whom we are authorised or required by law to disclose information.
When we won’t disclose your personal information?
We will not use or disclose your personal information to any other persons or organisations for any other purpose unless:
- you have consented;
- the use or disclosure is for a purpose directly related to providing you with health & fitness services and you would expect us to use or disclose your personal information this way;
- we have told you that we will disclose your personal information to other organisations or persons; or
- we are permitted or required to do so by law.
When we will contact you?
We may email, text or telephone you to remind you of your next appointment as well as from time to time, we may send you marketing materials. If you wish to withdraw your consent for us to do this, please contact us.
Want to discuss with us?
Please contact us if you have any queries, or if you want to update or access your personal information, as provided for by the privacy legislation.
Want the latest copy?
We may amend our Privacy Policy as our business requirements or law changes. Please view our latest Privacy Policy here or alternative you can request a copy next time you see us.
Want more information?
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s website on www.privacy.gov.au |
